Terms & Conditions

 

 

Please read our terms and conditions.

Delivery Information

UK Customers

Standard Delivery (1st Class post): 3-5 working days from order date. Standard delivery costs £4.95 on orders less than £70.  UK orders over £70 are sent for free!

Express Delivery: 

Please contact us if you require this.

International Customers

Email us at shop@yewclothing.com if you would like to discuss shipping for an overseas order.  Our system allows for orders to be placed and shipping to be measured on weight of products.  However, if your order is over £70, our system may incorrectly quote you free shipping.  We are working on altering our shipping module to avoid this, but please note we cannot offer free shipping on overseas orders at this time. 

Returns & Exchanges

We hope you will be satisfied with anything you buy from us.  If you wish to return or exchange a product for any reason you may do so within 14 days of the date of dispatch. We will refund the price of the product, providing it is in a saleable condition – which means it should be unused. The delivery charge is non-refundable. This does not affect your statutory rights.

 

Payment Options

We offer several payment options through PayPal.

 

Our Packaging

As the environment is an important part of the way we do things, we decided to use as much re-used packaging as possible.  Most of the products we send directly to our customers go out in reused packaging.  We work with local businesses to take their surplus packaging (like jiffy bags) and use them to send out our products.  This was a difficult decision for us, since we know that our customers like to receive their things in nice packaging (just as we do).  However, we hoped that you would appreciate what we’re trying to do and why.  We only use packaging that meets our standards (no damaged or dirty packaging), and we stamp the packs to tell you that they have been reused.

On the inside, the products we send you are individually packed for protection.  Each garment is placed in a 'poly-bag'.  Whilst we were not keen on using individual bags, we realised that this was the only practical way of protecting the garments when they are transported from the factory to us, and again from us to you.  We did manage to use recyclable bags, so please make sure that you recycle these if facilities are available (e.g some supermarkets). 

 

Contact Us

Contact us with any questions about your order on shop@yewclothing.com or  or +44 (0) 20 7937 8327

 

These are the terms and conditions for the yewclothing.com website.  Please read them before you begin using the website or any of our products and/or services and contact us if you need further clarification.  By using the yewclothing.com website you agree to the terms below.

 

Proprietary rights 

All copyright and other intellectual property rights in this website are vested in Yew Clothing Limited (‘Yew’) or its licensors. All editorial materials and graphics on the yewclothing.com website (including but not limited to text, clothing designs, software, music, sound, photographs, video, graphs, graphics, icons or other material contained on the website) are proprietary to and the copyright of Yew Clothing Limited. All rights reserved. Don’t copy or re-use our website or any of its web pages without asking us first, although you may print or download extracts of the materials on the site for your personal non-commercial use as long as you don’t change it in any way and you keep our name on it. Yew is a trademark of Yew. If we haven’t specifically mentioned trademark rights over a product or service name or logo, that does not mean we have waived any of Yew’s intellectual property rights over it.

 

No warranties 

The yewclothing.com website are provided on an "as is" and "as available" basis, without any representation or warranty, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement, arising under statute or under the common law, or from a course of dealing, or custom, or trade practice, is made in relation to the accuracy, reliability, completeness, up-to-date nature or contents of the materials or pages on the yewclothing.com website and Yew disclaims all responsibility and liability therefore.

 

Liability

Under no circumstances, including but not limited to negligence, shall Yew be liable for any direct, indirect, incidental or consequential damages and or loss (to include loss of profits, loss of use or loss of data) suffered by any person acting or refraining from action as a result of or in connection with material on the yewclothing.com website, unauthorised access to or alteration of your transmission or data, or any material or data sent or received or not sent or received.

 
Indemnity 

You agree to indemnify and hold Yew, its affiliates, officers and employees, harmless from any claim, demand, or damage, asserted by anyone from your use of or conduct relating to materials on the yewclothing.com website.

 
General

You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage of the yewclothing.com website. By way of example, and not as a limitation, you agree not to create a false identity or forged email address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message. In addition, we, in our sole discretion, may stop your access to the yewclothing.com for violation of the letter or spirit of these terms and conditions.

 
Laws 

The terms are governed by the laws of England and Wales.

 

 


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